Consulting and training
The best method of gaining advantages in competition is the optimization of production into the smallest detail and in even the very last process. Profound knowledge of all specific subjects and working processes in the manufacturing of spectacle frames make Haug the ideal partner in comprehensive or supplementing planning. When you select us as your consultant, our service starts with identifying your specific demands in consideration of the total manufacturing concept. And it temporarily ends, as another central factor with thorough and qualified training for both, function and service, of your responsible personnel. We have at our disposal modern training and instruction rooms and especially trained experts who speak many different languages in both, our headquarters in Pforzheim and in our foreign representations. Upon your special request, we also provide, of course, training “on site” in our customers’ production facilities. We also offer such training courses even before the delivery, which guarantees that installation, production and service can start immediately after the delivery to the destination.
Confidence and Reliability
You, our customer, are the central object of our efforts. You may have heard that quite often, but to us it is not only a phrase. We really do our best to find optimum solutions to reach the desired targets and to implement suitable concepts in cooperation with our customers and in consideration of the existing facilities and conditions. We know how important it is to make the appropriate investment decisions. The existing budget does not always allow for purchasing of a new piece of equipment. For this reason, we additionally offer our customers a range of carefully and thoroughly inspected used machines. In every case, a good cooperation for an indefinite period is the main objective of our relationship with our customers. We will be glad to provide our consulting services to you – on the basis of our experience gained over many decades – from the planning of complete manufacturing systems to the modernization of existing plants or the search for solutions to individual problems in production engineering. Also after the sale, of course, you wish to be sure that you have made the right decision, and if you choose our service, you will, since our philosophy is: After sale is before sale. Last but not least, our after sales service means to you that you will receive support any time and anywhere, and that spare parts will be available for many years. We want you to remember us and the positive impression we have made when you make your next purchasing decision. We are always aware of the fact that our clientele is our capital!
That’s what we want you to know!
Every one of us, in his or her private life, frequently acts as the customer, the buyer of the various products in daily use. Be they small amounts or acquisitions of higher value, one thing is essential for us: We want to be sure that we have made the right decision when buying a product. Perhaps we feel that we have made some of our decisions by gut instinct, but in most cases the preparatory bases of our decisions have been established through the kind of consulting, the offer or other services, which we need for having a “sure” feeling. We want HAUG customers to have a good feeling, too, when deciding to buy a HAUG product. We wish this good feeling to be justified already in the first phases of contact and to preserve it throughout the whole product life cycle. With a lot of commitment and the willingness to innovate, we permanently have new machine types developed and improved, or we provide expert overhauling of the existing systems of our customers worldwide. In all these services, we always and with much pleasure make a point to fulfil the special desires of our individual customers.